Quality control, step by step
Applied to every order unless the quotation states otherwise.
🏭 Supplier vetting
We check the legal entity, production capability, references and product documentation before the first order.
📐 Specification matching
The offered item is compared line by line against your datasheet, drawing or part number — not just the product name.
✅ Sample approval
For custom, branded or high-value orders, a sample is submitted for written approval before mass production.
📷 Pre-shipment inspection
Quantity, labelling, packaging and visible defects are checked before dispatch, with photographic records on request.
Sourcing transparency
Three rules that apply to every quotation we issue.
Channel is declared
Each quotation states whether the item comes from the manufacturer, an authorized distributor, or an independent distributor. You are never left to assume.
Origin is declared
Country of origin and manufacturer are stated on the commercial invoice and packing list.
Condition is declared
New, refurbished, surplus or obsolete stock is described as such before the order — never relabelled as new.
Documents supplied with your order
Availability depends on the product and the manufacturer. Anything not available is stated in the quotation.
| Document | When it is provided |
|---|---|
| Commercial invoice & packing list | Every shipment. |
| Certificate of origin | Every shipment, on request or where required for customs. |
| CE Declaration of Conformity | Electronics and machinery where the directive applies. |
| RoHS / REACH declarations | On request, from the manufacturer where available. |
| FSC / PEFC certificate | Paper and packaging grades where the mill holds certification. |
| WEEE / EPR registration support | On request — obligations depend on your country and your role as importer. |
| Inspection report with photos | On request, and as standard for project orders. |
| Datasheet / mill test certificate | Industrial and paper items where the manufacturer issues one. |
What we do not claim
Stated plainly, because a buyer should not have to guess.
- We are not a manufacturer and we do not own production facilities.
- We do not hold ISO 9001 certification. Our process is documented and follows the principles of ISO 9001, but we do not present it as certified.
- We are not an authorized distributor for every brand we source. Where a brand is supplied through authorized channels only, we say so in the quotation.
- Brand names that may appear on this site are trademarks of their respective owners. No partnership, authorization or certification is implied unless confirmed in writing.
- We do not supply counterfeit goods, or goods misrepresented as new when they are not.
Data protection
Inquiry data is processed under the GDPR. Read the Privacy Policy for what we collect, why, and how long we keep it.
Need a specific document or declaration?
Tell us the product and the destination market, and we will confirm which documents can be supplied before you order.